Frequently Asked Questions

Bright Box is a dynamic performance space located at the very heart of Old Town Winchester on the Pedestrian Mall. Our beautiful, flexible space and superb acoustics and lighting makes us suitable for live music, comedy, receptions/parties, and many other kinds of creative events.  Please enter from the Pedestrian Mall, at 15 N. Loudoun Street, right across from the Old Town Courthouse. Note that we are general admission, first come first served. For most performances, doors open an hour before the show.

We are taking this situation very seriously. The safety and comfort of our guests, performers, and staff are of utmost importance. Please visit our Covid-19 Updates page to learn of the precautions we’re taking to host Covid-responsible performances and private events.

Bright Box is located at 15 N. Loudoun Street in Old Town Winchester directly across from the old courthouse on the gorgeous pedestrian-only Walking Mall. Click this link for a map and directions.

The Box Office is open one hour before doors open on nights that we have a show. For a tour of the venue please schedule an appointment with Matt Martz at or take a virtual tour HERE.

This website lists all upcoming events and provides links to purchase advance tickets on line. Take a look at what we have coming up here. Typically online sales end two hours before the event begins. Additionally, you can purchase tickets – by credit card or cash – at the door one hour before show time (provided the show is not yet sold out). For most shows tickets are cheaper when you purchase in advance. Please note that our ticket office remains open throughout most shows and you can purchase tickets for any upcoming show at advance ticket prices during that time. We accept cash and most credit cards.

We offer 10% ticket discounts for groups of 10+ and 15% ticket discounts for groups of 20+. Please contact to reserve your group tickets and pay via credit card. This offer is only available in advance, not on the day of show. Group tickets must be purchased together, under one credit card, and are non-refundable. We do not offer military or senior citizen discounts.

Unless otherwise listed on the event page on our website, Bright Box welcomes all ages as long as they are well behaved. Discounts are not available. We encourage that an adult accompany children under the age of eighteen. We STRONGLY suggest children under 5 to wear ear protection.

Due to the intimate size of the venue we DO NOT take table reservations. Bright Box is all general admission. Seating is on a first come, first served basis. We encourage you to arrive early to choose your favorite seats. We have a full bistro menu, so join us for dinner and drinks before the show!

On select shows we offer VIP seating that allows you admittance half an hour earlier than the general public. This will be noted on the event page.

All sales are final; we do not give refunds or exchanges. Refunds are ONLY available for cancelled or rescheduled shows.

For most shows tickets are cheaper when you purchase in advance. We offer 10% ticket discounts for groups of 10+ and 15% ticket discounts for groups of 20+.  Please contact to reserve your group tickets and pay via credit card. This offer is only available in advance, not on the day of show. We do not offer military or senior citizen discounts.

We offer a delicious array of snacks and desserts. We also offer over 20 craft and domestic beers on tap and in bottles, a selection of fine wines, and local craft spirits. Arrive one hour before show time to grab a bite to eat and snag a good seat!

There’s a big parking garage directly behind Bright Box on Braddock Street (Braddock Auto Park). There’s another on Cameron Street (Court Street Auto Park) — both are within one block from Bright Box. You can often park on the streets as well. See also Directions & Parking.

Absolutely. The infrastructure in Old Town Winchester is friendly toward those with disabilities. Park in one of the close-by parking garages and come to the main door at 15 N. Loudoun.  We will be happy to escort you to a place best suited to your needs in the theater or to take you to the elevator to access the upstairs Out of the Box room.

Absolutely. This includes illegal substances and electronic cigarettes.

Photography is allowed (share it with us on our Facebook page or Instagram account!) unless the artist specifically requests otherwise, but please be mindful of the artists and fellow fans around you. Flash photography is NOT permitted.

If the entertainment is able to arrive at Bright Box the show will go on. If the show is rescheduled, all tickets purchased will be honored on the rescheduled date.

There are lots of great and affordable lodging options — from hotels and motels to camp grounds and bed and breakfast spots —  just minutes away from Bright Box. Right around the block is the elegant George Washington Hotel, and Courtyard Marriott is quick drive and within a stones throw to the beautiful (and recommended) Shenandoah Valley Museum. Check out these websites to explore your options and discover all the wonderful opportunities in Winchester:

You can sign up for our email updates on the homepage of this website or follow us on Facebook.  And you can always come to this website ( to get the latest show information.
We are always on the look out for quality music that works well in our intimate, upscale performance space. Keep in mind that Bright Box is an entertainment venue, NOT a bar. You must already have a fanbase in the area that is willing to pay a ticket price to see you perform. Please send your information to Nick Helmut at Include any recent Winchester-area market history, who you might pair well with, links, etc. Please be aware that we receive tons of inquiries. If we feel you will work well at Bright Box we will get back to you.
YES! We can help you plan the perfect event – from a wedding reception to a business meeting, and everything in between. Check out all that we have to offer here.
The main theater can hold up to 120 guest for all-seated events or 280 guests for all-standing events. The upstairs, Out of the Box room can seat 90, or fit approximately 150 with a mix of seating & standing. The entire venue can accommodate over 400 people at once.
While we are open to hosting nearly any genre as long as there’s a fanbase/demand, we really shine with the following styles of music: bluegrass, rock, blues, jam, and folk. We also feature drag performances, murder mysteries, and comedy shows.